Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I am unable to get my Kindle Fire to connect to my att email…

Customer Question
I am unable to get...
I am unable to get my Kindle Fire to connect to my att email
Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
9/14/2017
Email technician: Richard, Email Systems Specialist replied 11 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the Kindle and access email.

Let me know the results please

Thank you

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I'm unable yo open my emails every time I try I get a bad
I'm unable yo open my emails every time I try I get a bad request message. How do I get in. … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
11 satisfied customers
Trying to set my amazon fire with my email having trouble
Hello, trying to set my amazon fire with my email***@******.*** having trouble because I don't know my password. Help!!!! … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My email is yesterday I kept getting a message that said
my email is***@******.*** yesterday I kept getting a message that said unable to access account and I tried putting in my password ***** it keeps appearing and when I go the desktop site and enter my … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Email is very slow. Is there a fix? Yahoo Should I be using
Messages remain in Outbox a very long time. Thank you… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I cannot open attachments to my Gmail. I am using a Kindle
I cannot open attachments to my Gmail. JA: What device are you using to check your Gmail? Are you using a web browser? Which one? Customer: I am using a Kindle Fire. JA: Do you experience this with ot… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
O recently got a new kindle tablet & was unable to get into
O recently got a new kindle tablet & was unable to get into my email because my cell number had changed. So I tried to set up a new account & it still won't work. Help my old email was***@******.*** m… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Can I install Quick (or other finance system) on my Amazon
Can I install Quick (or other finance system) on my Amazon Fire HD-10? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I have a Kindle Fire. My trouble is when I push the start
I have a Kindle Fire. My trouble is when I push the start button the green light comes on for a few second then goes out. I am unable to use my Kindle. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I got a new computer a windows 10. I can no longer log into
I got a new computer a windows 10. I can no longer log into my email on my computer or my kindle fire. I can on my phone. how can I fix this … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I'm unable to log on to our time you gave me my user name
I'm unable to log on to our time you gave me my user name they won't accept it I've been trying between today.and last night for 2hours I want to stay logged i … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can not get my kindle to take my password for yahoo mail,
Can not get my kindle to take my password ***** yahoo mail … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
My Kindle Fire has not received any new e-mails since Sept.
My Kindle Fire has not received any new e-mails since Sept. 9, 2016. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I had to change my password XXXXX my email account and now I am
I had to change my password XXXXX my email account and now I am not able to receive my email on my Kindle Fire?… read more
Richard
Richard
Email Systems Specialist
47,537 satisfied customers
I am trying to sync my new Kindle Fire with Google and I keep
I am trying to sync my new Kindle Fire with Google and I keep getting the message - Unable to finish account setup - server message: email address or password XXXXX (invalid credentials (failure)). Th… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I use Mozilla Thunderbird for my email with Verizon being the
I use Mozilla Thunderbird for my email with Verizon being the email provider. Now I also have Amazon's Kindle Fire HD. Have been able to set up the email portion but how do I convert/move my e-address… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
Was trying to connect my e-mail to my kindle fire. Could not
Was trying to connect my e-mail to my kindle fire. Could not remember my password, so elected to change it. Followed instructions from the tools menu and was unsuccessful in changing password. Now i d… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have a kindle fire and I am having trouble with my e-mail.
I have a kindle fire and I am having trouble with my e-mail. I will get e-mail on the kindle using my regular in box (centurytel.net) and also sometimes on the unified in box on the kindle. Also I wil… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
I cannot open my hotmail acct. on my kindle fire. I have down
I cannot open my hotmail acct. on my kindle fire. I have down loaded the hotmail app but it does not recognize my email or password XXXXX my online acct. What can I do?… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x