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I cannot access my gmail account because my gmail accounts…

Customer Question
I cannot access my...

I cannot access my gmail account because my gmail accounts pass was changed but not by me

Technician's Assistant: How long have you had this issue with your Gmail account?

SINCE YESTERDAY

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

ABOUT EQUALLY BY CELL PHPNE OR ON MY DESK TOP COMPUTER

Technician's Assistant: What troubleshooting have you tried?

JUST ABOUT EVERYTHING I CAN READ GMAIL ON MY CELL

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I Have spent time on everything that I tried

Submitted: 11 months ago.Category: Email
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Answered in 2 minutes by:
9/14/2017
Email technician: Samuel NetEngineer, Computer Hardware Engineer replied 11 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Email
Satisfied Customers: 746
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Email technician: Samuel NetEngineer, Computer Hardware Engineer replied 11 months ago

After you type in your Gmail account name, the password ***** comes up.

Underneath the box to type in your password ***** is a link that says "Forgot password?"

Click on that link and you will be asked your security questions or you can have them send a password ***** to your backup email or phone number.

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Samuel NetEngineer
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Email
Satisfied Customers: 746
746 Satisfied Customers
Experience: Network Engineer at USAF

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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