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Someone tried to use my email in Ohio about 3 weeks ago. I…

Customer Question
Someone tried to use...

Someone tried to use my email in Ohio about 3 weeks ago. I am trying to set up a new account and am having trouble with my password.

Technician's Assistant: Have you contacted anyone about your account?

I have tried calling but couldn't find a number for gmail help

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Thru a web browser

Technician's Assistant: What troubleshooting have you tried?

Filling out all information asked for. You don't even have my name listed but I found it along with my son and daughter's

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Will I be able to receive my old mail when I reset

Submitted: 11 months ago.Category: Email
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Answered in 1 minute by:
9/14/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 11 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,061
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

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Exchange & Email Consultant

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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