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I am getting the message "The mail server "imap.gmail.com"

Customer Question
I am getting the...

I am getting the message "The mail server "imap.gmail.com" is not responding. Verify that you have entered the correct account info in Mail settings. My gmail address "*****@******.***". I reset my password ***** to "GPWildcats62". The last email I received was a week ago. As far as I know nothing else has changed>

Technician's Assistant: How long have you had this issue with your Gmail account?

Since this past week-end.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

Just resetting the password *****

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
9/14/2017
Email technician: Richard, Email Systems Specialist replied 1 year ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,267
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you tell me please which email program and version you are using on the device to connect to Gmail?

Please let me know

Thank you

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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