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I live in Berlin and are staying till september 29 in USA.I…

Customer Question
My name is***** live...

My name is***** live in Berlin and are staying till september 29 in USA.I cannot get into my email account because I do not know my cellphone number by heart. The cellphone is in Berlin, because it does not work in teh states. As well I do not know exactly when I opened my Google account. My password ***** *****+bzh=177. I have no other Email address. Please help me to get into my account!

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

I am at O"Hare Inn & Suites

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I am at O"hare Inn & Suites Chicago Airport and am leaving in 15 minutes to Albuquerque Days Inn and Suites Airport.

Technician's Assistant: What troubleshooting have you tried?

My password ***** not be enough for getting into my account. Mz German cellphone is at home in Berlin, because it does not work hiere. I do not know my number by heart.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I knew.

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
9/14/2017
Email technician: Richard, Email Systems Specialist replied 1 year ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,265
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

What is the exact message you get when you try to sign in?

Please let me know

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Customer reply replied 11 months ago
I had written everything concerning not getting into my Email-account on September 14, 3:20. Now I am back to Germany to my Computer in my home, and I am more than furious that Google blocked all my tries to get into my account. I have no smart-phone or iPhone, and my German cellphone is not working in the USA. I found that out already in 2015. Therefore I did not have it with me. And anyway no SMS would have reached me. I was only short time in the Chicago O'Hare Inns and Suites Hotel and could not wait for your answer. So nothing happened. So why should I pay you for anything?Dr. Almut Mey
Seesener Str. 17
D-10711 Berlin
Germany
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