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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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It appears that I have been hacked and mail has gone out to

Customer Question

It appears that I have been hacked and mail has gone out to my entire contact list suggesting opening an attachment
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through my computer
JA: What troubleshooting have you tried?
Customer: This appeared to me late last night and I had to abandon my machine until now
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I have no idea how to repair..I tried to send a message to my contact list and a message came up 'can not send problems with addresses'
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

Are you still able to sign into your account?

Please let me know