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A friend of mine changed my password and I can get into my…

Customer Question
A friend of mine...

A friend of mine changed my password ***** I can get into my e-mail

Technician's Assistant: When did you last reset your username and password?

A few months ago and she also made a new one and that is with g mail and that dose not work

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Please help me

Technician's Assistant: What troubleshooting have you tried?

I tried to go back to my old account but it wold not let me

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That account is so old that i MADE FORGOT PASSWORD

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/14/2017
Email technician: michelleclive, Email replied 11 months ago
michelleclive
Category: Email
Satisfied Customers: 6,078
Experience: I am a computer professional have fixed and handled email issues.
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

let me know which email service are you using for which you have lost access

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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