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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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The wife went to my gmail said i had two gmails if so how do

Customer Question

the wife went to my gmail said i had two gmails if so how do i make it one
JA: How long have you had this issue with your Gmail account?
Customer: not shure she said there were over 500 emails
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: both
JA: What troubleshooting have you tried?
Customer: havent got a hanle on it i think it happend when my laptop went to be repaired
JA: Anything else you want the Email Expert to know before I connect you?
Customer: just would like one e mail
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,
I'm sorry about the issue. Do you mean two gmail email addresses? Where does it show the extra gmail email address?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

What's the make / model of your computer?

Expert:  Viet - Email Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,