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I keep getting emails and try to change my options but it…

Customer Question
I keep getting nasty...

I keep getting nasty emails and try to change my options but it won't stay on what I mark even though I check apply.

Technician's Assistant: Just to clarify, what email service provider are you using?

Windstream.net

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone or home computer

Technician's Assistant: What troubleshooting have you tried?

Just setting my options. On my phone I do unsubscribe over and over and they keep coming back

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
9/13/2017
Email technician: Mr.Med, Other replied 8 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 1,984
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 8 months ago
  1. Please open your email account and Click the Settings tab.
  2. Click Messages.
  3. Click Allow and Block Messages.
  4. To turn message blocking on, click the option Advanced Block senders.
  5. In the Blocked Senders and Domains area, list the senders and domains you want to block, separated by a line.
  6. Choose an option in the Blocked Mail Actions section.
  7. Click OK.

Let me know the results

Thank you

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Email technician: Mr.Med, Other replied 8 months ago

Has everything worked out, Do you still need help please?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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