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Trying to help my wife recover her password to her gmail…

Customer Question
Trying to help my...

Trying to help my wife recover her password ***** her gmail account

Technician's Assistant: How long have you had this issue with your Gmail account?

Since yesterday

Technician's Assistant: Have you installed any updates recently?

No someone else messed up her phone

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

She knows her email address but she is on my email and cellphone for her recovery but we cant get any codes because my phone died

Submitted: 1 year ago.Category: Email
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Answered in 1 hour by:
9/13/2017
Email technician: Kris Rodgers, IT Manager replied 1 year ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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