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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot marry it up with both my iPhone and iPad. Want to

Customer Question

I cannot marry it up with both my iPhone and iPad. Want to go back to MSN. Outlook is too hard for me. Cannot send my outlook mail to anyone. Will not transfer. Help please. Also pay monthly for MSN. Why I do not know. Please help
JA: How long has this been an issue?
Customer: Months. Ever since they sent me a notice to sign up for outlook I lost my connection and email on my iPad for MSN. Also my phone now won't give me Facebook that I already have on my iPad. Very confusing. I do not want outlook. Want back to MSN.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On iPhone MSN...even though they say I am not connected. iPad only through outlook
JA: What troubleshooting have you tried?
Customer: none. Lost
JA: Anything else you want the Email Expert to know before I connect you?
Customer: o
Submitted: 1 month ago.
Category: Email
Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris