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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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It is asking for email and password......m.j. sent me a pass

Customer Question

it is asking for email and password......m.j. sent me a pass word but it said email did no;t match acct....?,,,,,this computer is at a remote site and the m.j. is preventing me from using the computer for other essential functions phone no.(###) ###-####
JA: Have you contacted anyone about your account?
Customer: no
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: can i have 2 m.j. lines and have a roll over when first line is busy
Submitted: 1 month ago.
Category: Email
Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris