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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My V6Tyson battery will not charge for more than 20 minutes,

Customer Question

my V6Tyson battery will not charge for more than 20 minutes, Name is*****: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: every six hours through web browser
JA: What troubleshooting have you tried?
Customer: I cleaned all areas of my machine and still I cant get the battery to charge more than 20 minutes.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I had this same problem months ago and had to send the main unit back.
Submitted: 1 month ago.
Category: Email
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

How old is your machine?