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IT WON'T ACCEPT ANY NEW PASSWRD AS I ATTEMPT TO CHANGE SAME…

Customer Question
IT WON'T ACCEPT ANY...

IT WON'T ACCEPT ANY NEW PASSWRD AS I ATTEMPT TO CHANGE SAME eXERYTIME A PRESS CONFIRM NEW PASSWORDTHEOMUTER ERASED MY PASSWORD *****!!

Technician's Assistant: When did you last reset your username and password?

TODAY FOR ANOTHER GMAIL ACCOUNT. /

Technician's Assistant: Have you installed any updates recently?

NO

Submitted: 11 months ago.Category: Email
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Answered in 14 minutes by:
9/13/2017
Email technician: Kris Rodgers, IT Manager replied 11 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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