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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Spoke w Charter/spectrum, they claim Windows live mail input

Customer Question

Spoke w Charter/spectrum, they claim Windows live mail input is needed and sent me info on codes to use. See their msg on my unit.
JA: How long has this been going on with your Aim account? What troubleshooting have you tried?
Customer: 2 days ago Russell H. of your ofc worked on it. Problem is m onths old.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no. he/she will see the log.
Submitted: 1 month ago.
Category: Email
Expert:  Kris Rodgers replied 1 month ago.

Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?