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Trying to retrieve my address book from an older hard drive.

Customer Question
Trying to retrieve my...

Trying to retrieve my address book from an older hard drive. don't remember where it was located. I know it has something to do with the profiles.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Comcast.net

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I use thunderbird

Technician's Assistant: What troubleshooting have you tried?

First i have to find its location on the older hd

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

The older hd was in my last computer which died so i removed it and now it resides in an external enclosure

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/12/2017
Email technician: arsufi2002, Other replied 11 months ago
arsufi2002
arsufi2002, Other
Category: Email
Satisfied Customers: 1,834
Experience: I have 4 yrs experience in helping customers who has trouble with Email
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Use below box to post your response

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Email technician: arsufi2002, Other replied 11 months ago

Let me know when you are ready

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Email technician: arsufi2002, Other replied 11 months ago

Are you still with me

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Email technician: arsufi2002, Other replied 11 months ago

Hi Customer,

Didn't find you back. Hope you are doing fine..

I am still waiting for your reply..

Please respond

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Email technician: Josh, Computer Enthusiast replied 11 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,283
Experience: Email expert with over 5 years experience
Verified

Hi,

I can see that you requested a new expert.

Were you able to locate the file?

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