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I recently changed computers and am trying to get my email
I recently changed computers and am trying to get my email set up again. When I installed Thunderbird, it created a new profile. I then used run thunderbird.exe -p to chose an existing profile on a re… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
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My computer, with my Thunderbird address book, died. Is
My computer, with my Thunderbird address book, died. Is there a way to retrieve my address book? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I had to replace my hard disc ( virus!). Running Win 7 Pro.
I had to replace my hard disc (NASTY virus!). Running Win 7 Pro. I can receive and send e-mail in Thunderbird 38.5, but my address book is gone. I have an external hard disc with everything (?) on it,… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,870 satisfied customers
My old PC (XP OS) crashed. The hard drive is still good. I
my old PC (XP OS) crashed. The hard drive is still good. I am trying to re-install my 2 email accounts (both are "allstream.net" accounts to the new (Windows 10) PC and also get my address book and ol… read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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My wife's computer crashed due to the operating system.
My wife's computer crashed due to the operating system. A friend who owns a forensic computing firm looked at it copied files onto a flash drive. The hard drive was fine and was returned to me.Mary Lo… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,870 satisfied customers
How do I get the address book listings to stop showing All
How do I get the address book listings to stop showing All Address Books as the default opening of the listings whenever I write a message? It used to open on whatever book I used last.… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I'm trying to find out why Thunderbird doesn't recognize .ic
I'm trying to find out why Thunderbird doesn't recognize .ics files when they are sent to me. In the process of working through this, I have lost all my inbox emails. I need some serious help. Can you… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
Hi, my previous computer, though not really an old one, does
Hi, my previous computer, though not really an old one, does not boot anymore (blue screen). Please see the history of correspondence I had on this subject with Freddy M.: http://www.justanswer.com/co… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
We made no progress last night on this question. Still need
We made no progress last night on this question. Still need to access my old address book on Thunderbird… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
Hello, I am having Thunderbird issues. I upgraded a computer
Hello, I am having Thunderbird issues. I upgraded a computer from xp to windows 7 and copied over the files using Mozbackup, but this failed to copy anything. When I tried to restore the profile, the … read more
Dustin
Dustin
Support Technician
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I just installed thunderbird email on a new computer. I have
I just installed thunderbird email on a new computer. I have my emails and address book backed up on an external drive. How do I restore or import them back into thunderbird?… read more
cpugeek
cpugeek
IT Manager
Master's Degree
51 satisfied customers
When I was running a version of Thunderbird prior to 12.0.1,
When I was running a version of Thunderbird prior to 12.0.1, I had backed up my harddrive to an external harddrive. Now, I have been running 12.0.1 on a new computer for several months and I'll like t… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
HOw do I transfer my emails on THunderbird from my old laptop
HOw do I transfer my emails on THunderbird from my old laptop to my new laptop? I am still using Thunderbird on my new laptop. Also I am trying to back it up from my hard-drive C from my old laptop co… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
A couple of weeks ago the motherboard on my computer had a
A couple of weeks ago the motherboard on my computer had a heart attack and died. I now have her younger sister by my side as a new companion. I was able to save from the old hard drive most of my stu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I reformatted my hard disk. Baked up on Seagate GoFlex. When
I reformatted my hard disk. Baked up on Seagate GoFlex. When I restored the backed up files, all T'bird folders except Inbox had disappeared and the address book is nowhere to be found. Advice would b… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,410 satisfied customers
Is there a way to transfer address books, inbox and local folders
Is there a way to transfer address books, inbox and local folders from Thunderbird on a Windows XP computer to a new Windows 7 computer (both have Thunderbird 8.0 installed).… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
My computer crashed so I bought a new one. The old one had
My computer crashed so I bought a new one. The old one had Windows XL the new one has Microsoft 7. I used to use Outlook Express for e-mail but can't use with Microsoft 7. I lost all my e-mail address… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
I bought a new computer with windows 7 and downloaded the new
I bought a new computer with windows 7 and downloaded the new thunderbird, how can I get my address book and emails to the new program?… read more
PCDrMiller
PCDrMiller
Bachelor's Degree
527 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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