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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I want to reset my do I do that? bigpond, web

Customer Question

I want to reset my do I do that?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: bigpond
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: It wants the old password ***** then new on but I don't know the old one
JA: Anything else you want the Email Expert to know before I connect you?
Customer: does it cost much
Submitted: 1 month ago.
Category: Email
Expert:  UranMail replied 1 month ago.

Hello and thanks for using I am Serge and I will try my best to answer your question

So, you are trying to recover your password ***** bigpond account?

Expert:  UranMail replied 1 month ago.

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Customer: replied 1 month ago.
Sorry misunderstanding I was trying to reset password ***** Ticketek not Big Pond thank anyway.
Expert:  UranMail replied 1 month ago.

so you are ok now, no need any help from us?