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I want to reset my password.how do I do that? bigpond, web…

Customer Question
I want to reset...

I want to reset my password.how do I do that?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Bigpond

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

It wants the old password ***** then new on but I don't know the old one

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Does it cost much

Submitted: 11 months ago.Category: Email
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Answered in 8 minutes by:
9/11/2017
Email technician: UranMail, Network Administrator replied 11 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

So, you are trying to recover your password ***** bigpond account?

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Email technician: UranMail, Network Administrator replied 11 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Customer reply replied 11 months ago
Sorry misunderstanding I was trying to reset password ***** Ticketek not Big Pond thank anyway.
Email technician: UranMail, Network Administrator replied 11 months ago

so you are ok now, no need any help from us?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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