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Where do I report someone using Microsoft as a scam,

Customer Question
Where do I report...

Where do I report someone using Microsoft as a scam

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser this did not come from email this came as a frozen

Technician's Assistant: What troubleshooting have you tried?

Red screen giving me a "Microsoft" number to call

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not right now

Submitted: 11 months ago.Category: Email
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Answered in 1 minute by:
9/11/2017
Email technician: Mr.Med, Other replied 11 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,302
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 11 months ago

I am sorry this has happened to you. This is a scam. Please DO NOT call or let them have access to your computer, as they are probably installing spyware and other malicious items. Report them to Microsoft :

https://www.microsoft.com/en-us/reportascam/

press and hold the power button on the computer until it turns off and then turn it back on. Once it is back on, that pop-up message should be gone.

Thank you

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Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,302
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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