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How do I know if I have outlook on my computer? Outlook does…

Customer Question
How do I know...

How do I know if I have outlook on my computer? Outlook does come up, I can receive email but not send.

Technician's Assistant: How long has this been an issue?

I just started to try to use it. purchased my computer a year ago

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web

Technician's Assistant: What troubleshooting have you tried?

You are my first

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am not very good with computers, may have to explain in detail for me to help

Submitted: 11 months ago.Category: Email
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Answered in 2 minutes by:
9/11/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 11 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,100
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you see the outlook icon on your desktop?

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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