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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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New phone.cant import e-mails.now locked out. hp notebook,

Customer Question

new phone.cant import e-mails.now locked out.
JA: What kind of computer do you have?
Customer: hp notebook
JA: Have you installed any updates recently?
Customer: yes but new cell phone and I lost my emails on both
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: just frustrated not tech savy
Submitted: 1 month ago.
Category: Email
Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris