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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Have not received email all day. Once had 12 emails that

Customer Question

Have not received email all day. Once had 12 emails that spooled in but did not go to the inbox and cannot find anywhere.
JA: Just to clarify, what email service provider are you using?
Customer: Century link
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: Have not do not know how to
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Bryan replied 1 month ago.

Hi, my name is ***** ***** I'll be assisting you today.

Did you set up your email account on a new computer or device today, by any chance? Do you use any email program, e.g. Outlook, or just a browser, e.g. Internet Explorer, to access your emails?