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About a 1/2 hour ago all my new and old emails disappeared,

Customer Question
About a 1/2 hour...

About a 1/2 hour ago all my new and old emails disappeared

Technician's Assistant: Just to clarify, what email service provider are you using?

Aol

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I'm 69 and have no idea what to do

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/11/2017
Email technician: Bryan, Computer Support Specialist replied 11 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, do you use the AOL Desktop software or another browser, e.g. Internet Explorer, to access your emails?

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