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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Cannot open emails, cannot close Thurderbird - keep getting

Customer Question

Cannot open emails, cannot close Thurderbird - keep getting message about a script that has stopped
JA: Just to clarify, what email service provider are you using?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: tried reinstalling Thunderbird - doesn't help
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Jason Jones replied 1 month ago.

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Are you having this problem on a Windows Computer or a Mac Computer?

I will be standing by, looking forward to your response.
Thank you,
Jason