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I was sending my email reply to Malaya Mazumdar in HYD,

Customer Question
I was sending my...

I was sending my email reply to Malaya Mazumdar in HYD, India at***@******.***. My entire text disappeared. please HELP!

Technician's Assistant: Just to clarify, what email service provider are you using?

Msn.com

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

The web browser

Technician's Assistant: What troubleshooting have you tried?

Nothing yet

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Nothing

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/11/2017
Email technician: Jason Jones, Computer Technician replied 11 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,498
Experience: 10+ years of work experience.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Ask Your Own Email Question
Customer reply replied 11 months ago
Outlook
Customer reply replied 11 months ago
Jason, I want your phone number please.
Email technician: Jason Jones, Computer Technician replied 11 months ago

I don't give my number out because that is not allowed. If the email is gone, then there is nothing that can be done to retrieve it. Did you save it?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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