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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have over 60,000 emails, most unread, seeking a way to, I

Customer Question

I have over 60,000 emails, most unread, seeking a way to
JA: Just to clarify, what email service provider are you using?
Customer: I have over 60,000 unread emails. I seek a way top bulk delete this group before it shuts down the account. So far, nobody, uncluding
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I am looking for a way to bulk delete over 60,000 unread emails. Please advise if you have the slightest clue. John Rea
JA: What troubleshooting have you tried?
Customer: I am unaware of any trouble shooting method. Would you have any idea how to start?
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No. To get rid of this problem would be a god send.
Submitted: 1 month ago.
Category: Email
Expert:  Jason Jones replied 1 month ago.

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.