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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I'm not receiving many of my emails on my bellsouth or yahoo

Customer Question

I'm not receiving many of my emails on my bellsouth or yahoo accounts
JA: How long have you had this issue with your Yahoo account?
Customer: Not sure. Probably at least a month, but I didn't realize it until people told me they had replied but I hadn't received the replies
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: My email account was hacked in late June or early July. I changed my password. My contacts list disappeared, but when I begin to enter the name of a contact the field fills out.
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

If you send an email to yourself from one of the problem accounts, is it received?

Please let me know