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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Google 'chrome' changed something and now when I open, there

Customer Question

google 'chrome' changed something and now when I open, there is no e-mail ??? help
JA: Just to clarify, what email service provider are you using?
Customer: comcast. net and g-mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my computer, I just open on the google sign
JA: What troubleshooting have you tried?
Customer: one choice on the new screen was ---restore settings-- that did not work
JA: Anything else you want the Email Expert to know before I connect you?
Customer: what can I do to get my old settings back ---before chrome-- and how can I get my e-mail,
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

On which service are you having the issue? Gmail or Comcast?

Please let me know