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It says my password is invalid for my email and I don't

Customer Question
It says my password...

It says my password ***** ***** for my email and I don't think it is

Technician's Assistant: When did you last reset your username and password?

A few years ago I think

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Usually i'm on my lap top in facebook and then will go into yahoo mail to check my emails

Technician's Assistant: What troubleshooting have you tried?

I have tried everything I know of to try. I even tried changing or resetting but can't get in,

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think so

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
9/11/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 45,395
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Where were you last able to sign into you account?

Please let me know

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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