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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have changed my email address but cannot login with either

Customer Question

I have changed my email address but cannot login with either the old one or the new one?
JA: Have you tried having password ***** directions emailed to you?
Customer: I have just requested this, I suppose I will have to wait but my password ***** lower case has not changed
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Home computer
JA: What troubleshooting have you tried?
Customer: I am not computer literate, so the answer is none
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No, I just want to make sure I can get through on Wednesday to request Adelaide Crows GF tickets
Submitted: 1 month ago.
Category: Email
Expert:  Moses C replied 1 month ago.

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will do my best to help you out in fixing the issue you are facing.
What email you are unable to login to?