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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My email password will not work and unfortunately my

Customer Question

my email password ***** not work and unfortunately my recovery phone whose number I have used is out of order. How can I access my gmail account.
JA: How long have you had this issue with your Gmail account?
Customer: About 2 wks ago.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Normally on my phone but I am trying to set up my email address on my fire tablet which I just received recently.
JA: What troubleshooting have you tried?
Customer: My phone is not working and I need to get it repaired.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Not really. Thanks.
Submitted: 1 month ago.
Category: Email
Customer: replied 1 month ago.
The phone number I am providing is a temporary phone number. Once I have my phone repaired, I will edit the recovery to what it should be.
Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris