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When I send an email and they try to reply to my email I do…

Customer Question
When I send an...

When I send an email and they try to reply to my email I do not receive the reply. Please help it is messing with my business. Thanks

Technician's Assistant: Just to clarify, what email service provider are you using?

Yahoo

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Personal computer

Technician's Assistant: What troubleshooting have you tried?

Nothing really I was hacked a few months ago??

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
9/11/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 1 year ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,561
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Are you receiving new email messages fine?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

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Email technician: Viet - Email Tech, Computer Support Specialist replied 1 year ago

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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Email technician: Viet - Email Tech, Computer Support Specialist replied 1 year ago

It looks like you are not there. We can schedule another time.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 1 year ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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