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When I highlighted an email and pressed delete key this

Customer Question
When I highlighted an...

When I highlighted an email and pressed delete key this morning that email was deleted and one by one all the emails below it were deleted. I exited thunderbird and turned my laptop off. I just turned it back on and opened thunderbird. New emails loaded and I can't delete any of them. Also I can't delete character in this message using the delete key. I can remove characters onlt by using backspace key..

Technician's Assistant: Just to clarify, what email service provider are you using?

AT&T

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through Thunderbird on my laptop.

Technician's Assistant: What troubleshooting have you tried?

Only shutting down and restrating.

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
9/10/2017
Email technician: UranMail, Network Administrator replied 1 year ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,589
Experience: Network and System Administrator, IT Consultant
Verified

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