Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I just put the wrong email address in and I can't get my…

Customer Question
I just put the wrong...
I just put the wrong email address in and I can't get my password ***** emails now.
Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
9/10/2017
Email technician: Isaac Franklin, Support Technician replied 11 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Isaac Franklin, Support Technician replied 11 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What recovery email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support?

Thank you for your response,
~Franklin

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I was hacked and they hacked all of my email address even if
I was hacked and they hacked all of my email address even if I make a new one I can't use it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I currently have a g mail address to receive e mail on my I
I currently have a g mail address to receive e mail on my I phone. I just purchased a new I Pad and set up the connection to wireless at home. I am trying to set up e mail on my I pad but Google doesn… read more
Isaac Franklin
Isaac Franklin
Support Technician
2,001 satisfied customers
My room mate was messing with my account and my have put the
My room mate was messing with my account and my have put the wrong password ***** for my account. Now I can't get into it. It has of my grandchildren and things I miss … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
Just moved...cant get my computer to accept my iitial
Just moved...cant get my computer to accept my iitial password....havent changed software to my new email address. Need to rest my admin pw to let me on to upgrade all my credentials to my new ISP car… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My Iphone and Ipad can't download my email. Says connection
My Iphone and Ipad can't download my email. Says connection to server failed. I still can access on my computer and laptop … read more
Isaac Franklin
Isaac Franklin
Support Technician
2,001 satisfied customers
Google does not accept my e-mail address. It keeps asking me
Google does not accept my e-mail address. It keeps asking me for alternate e-mail addresses. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I purchased a new iphone on 1/10/18. I thought our email
I purchased a new iphone on 1/10/18. I thought our email address was changed when we moved back to California. My husband takes care of the AT&T account. I mistakenly put in the incorrect email addres… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't get into my gmail account as the wrong gmail address
I can't get into my gmail account as the wrong gmail address is there and I dont rememer any info when I set it up, I would like to put in my gmail account I use now, please help … read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
I have an existing e mail that does not exist. I put yahoo,
I have an existing e mail that does not exist. I put yahoo … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I can't remember my password, my phone is not active and my
Hi Pearl, I can't remember my password, my phone is not active and my recovery email address cannot be verified by google. I have emails I must respond to but can't get in. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My phone was stolen so I got a new phone today. They tried
My phone was stolen so I got a new phone today. They tried to put my gmail into it but the password *****'t working. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Unable to get into my compute Says its the wrong password.
unable to get into my compute Says its the wrong password. Would like to change passwords. Not this computer … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I need some help. My iPhone when I sent mail to myself never
Andy, I need some help. My iPhone when I sent mail to myself never got out of the outbox … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
well this susan holstein . and been trying to get my email
well this susan holstein . and been trying to get my email back look like they block me out so can't back from my friend I alway read everyday , but can't afford any money if any . wish you could help… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
i am trying to recover my sons gmail password ***** his icloud
i am trying to recover my sons gmail password ***** his icloud acct but the icloud email address is wrong and wont let us verify and all the attempts with recovery are not workign… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Over the last few days I have lost my contact with my
Over the last few days I have lost my contact with my granddaughter. Her on line is Kayla McKinnon Underwood. I was listed as a friend and I can't even pull her up to sign her on as a friend any more.… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
I can't receive my email. All emails are being returned to
I can't receive my email. All emails are being returned to sender as undeliverable. This is probably the result of a hacker who hacked my address book and sent out a scam letter to everyone listed. Th… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
I put in the wrong Email address when I registered and now
I put in the wrong Email address when I registered and now I can't my activation code. How can I change this? Sharon Mattice… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x