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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am setting up outlook on a computer that had it, but I

Customer Question

I am setting up outlook on a computer that had it, but I reset it. How do I determine the server?
JA: How long has this been an issue?
Customer: yesterdayu
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: i have a gmail account set up, then it comes thru outlook. laptop
JA: What troubleshooting have you tried?
Customer: my inadequacy. currently on the setup it shows "imap.gmail.com" as the server
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no thank you
Submitted: 1 month ago.
Category: Email
Expert:  Byron replied 1 month ago.

Hi. My name is***** you for your question and the opportunity to assist.

If you're you're setting up a Gmail address in Outlook as IMAP (the preferred method)

please use the settings here:

https://support.google.com/mail/answer/7126229?visit_id=1-636406431869316135-2871046842&hl=en&rd=1