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Before we get into specifics, what do you charge for a
Hi Pearl. Before we get into specifics, what do you charge for a one-shot deal either with chat and with take-control-of- my-system. I don't want to do a subscription. --Victor … read more
Pete
Pete
Engineer
Bachelor's Degree
2,955 satisfied customers
I used to be able to click on one e-mail in a list and then
Hi, I used to be able to click on one e-mail in a list and then get a preview of what the message says. For some reason I can't preview a message anymore. I know have to double click to open the messa… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I cannot connect to Thunderbird to either receive or send
I cannot connect to Thunderbird to either receive or send messages. … read more
Cody
Cody
Computer Science
2,564 satisfied customers
I can't copy my e-mail addresses to my computer, AT&T
Tried, without success, to copy & paste e-mail addresses in Address Book to document on my computer … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
My gmail has been locked because it can't be verified. When
My gmail has been locked because it can't be verified. When I have a code sent to the only phone associated with the account, it isn't enough to verify. I have tried all other methods to no avail. Is … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,517 satisfied customers
I am setting up a new laptop I purchased from Dell. (Windows
I am setting up a new laptop I purchased from Dell. (Windows 10) with firefox and thunderbird. Firefox went OK but am having problems with thunderbird. I can send messages from thunderbird but when I … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,754 satisfied customers
Cannot transfer new email from my regular email account to
Cannot transfer new email from my regular email account to Thunderbird … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,311 satisfied customers
Happy to make your connection. For the past month and a half
Pearl - Happy to make your connection. For the past month and a half I have been told the messages I create and send on have these strange characters behind every quotation or punctuation mark. I've t… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,517 satisfied customers
I have been dutifully checking the junk box. How do I get
I have been dutifully checking the junk box. How do I get Mozilla to stop showing me e-mails I have marked "junk"? There must be a button to click, but I can't find it. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I have no problems with my email. But my husband cannot find
Hi Pearl. I have no problems with my email. But my husband cannot find his email. He has a gmail address and I send him emails but we don't know how to access them. It is a new Apple laptop … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Don't know why, but my "Sent Mail" list no longer shows the
Don't know why, but my "Sent Mail" list no longer shows the person to whom the message was sent, and I need that. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Thunderbird won't shut down. unity shows the arrowhead
Thunderbird won't shut down. unity shows the arrowhead symbol on the left edge of the icon that indicates that it is still open but it's not on the desktop. Links in emails don't open and Google searc… read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
Oh wow - what a service - sorry. Hotmail, Pearl, thanks (I
Hotmail, Pearl, thanks (I am also a Wilson - here in Cape Town) … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
Hi, I have been with Thunderbird for 4-5 years, but for over
Hi, I have been with Thunderbird for 4-5 years, but for over a week now I haven't been able to access my emails! What appears instead, is a home page with a variety of information, with the headings: … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
Im using Thunderbird on a PC runing Windows 7. For the past
I'm using Thunderbird on a PC runing Windows 7. For the past 2 weeks, sending e-mail would hang at a certain point, especially with attachments of any size, saying "delivering mail" and no progress, a… read more
Dustin
Dustin
Email Specialist
14,279 satisfied customers
I have a fujitsu scanner and until a few days ago it sent all
I have a fujitsu scanner and until a few days ago it sent all scans to Thunderbird. Not it tries and thunderbird crashes. I tries to send a photo using right mouse click and the fails as well. I unins… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
my first gmail account is open...when I click on my 2nd gmail
my first gmail account is open...when I click on my 2nd gmail account (in the pulldown) it opens 1st account again instead (in a new tab) THEN when I click on the 2nd email account again, it opens on … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
This is my third attempt to use your service this morning.
This is my third attempt to use your service this morning. I'm having an email issue with Thunderbird. This am, i went to get my emails and there was a different email page on my email page. I closed … read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
1,024 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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