Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

SOME OF MFFY OLD SCREEN NAMES FOR A PROJECT TO START AT 8AM…

Customer Question
I AM OOPENING SOME...

I AM OOPENING SOME OF MFFY OLD SCREEN NAMES FOR A PROJECT I AM SUPPOSED TO START AT 8AM TOMORROW, NE TO REMEMBER THE PASSWORD ***** pLEASE HELP ME

Technician's Assistant: When did you last reset your username and password?

IT HAS BEEN PROBABLY A YEAR OR SO,. I HAVE TRIED ON TWO BUT SEEMS THEY WERE NOT SUCCESSSFUL I DON'T NEED TO CHANGE THEM JUST KNOW WHAT THEY ARE

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Aol JUST GIVES ME A SCREEN TO 7 ACCCOUNTS ON SAME PAGE

Technician's Assistant: What troubleshooting have you tried?

I WENT TO SCREEN NAMES AND TRIED TO CHANGE THEM BUT TO NO AVAIL,M, BU T THEY DON'T NEED CHANGING JUST IDENTIFIED

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I NEED PASSWORD ***** qUEST2774 AND ER321 THAT IS ALL

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 25 minutes by:
9/10/2017
Email technician: Dustin, Email Specialist replied 11 months ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,270
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Email Question
Email technician: Dustin, Email Specialist replied 11 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support alone?

Thank you for your response,

Dustin S

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I'd like to cancel my free AOL account. I have tried every
I'd like to cancel my free AOL account. I have tried every possible online combination, without success! Very frustrating. AOL has a reputation of making it nearly impossible to cancel. I wounder if I… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,054 satisfied customers
I can't get into my gmail account, and then they ask for my
I can't get into my gmail account, and then they ask for my last password; and if I knew it, I wouldn't be having this problem. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
I keep getting a message to sign into my account. It won't
I keep getting a message to sign into my account. It won't take my password ***** I just went through the process of changing my password. Now, I'm getting the same message and can't send emails or re… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I'm trying to watch a movie and I don't remember my 4 letter
I'm trying to watch a movie and I don't remember my 4 letter password … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My Apple ID has been enabled due to fraudulent charges. That
My Apple ID has been enabled due to fraudulent charges. That happened almost a year ago. I want to get a new Apple ID with the same email that I have. Can you help me … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Cant access my old email and I need to reset my password. I
Cant access my old email and I need to reset my password *****: Are you logged into your email account on any other devices? Customer: I need to log back in to my LinkedIn account … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
I just got a new phone and I can't log in to my email. They
I just got a new phone and I can't log in to my email … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am having a horrible time geting my aol password reset, It
I am having a horrible time geting my aol password ***** … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I'm not good with the computer but my address book is gone
I'm not good with the computer but my address book is gone as is my favorites. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Are you an AOL person? How can I contact AOL to handle my
How can I contact AOL to handle my account, can you help me ? … read more
Kelly Scriven
Kelly Scriven
Bachelor\u0027s Degree
14 satisfied customers
I need to change my email and I can't get to the right place
I need to change my email and I can't get to the right place to do that. My alternate address doesn't work.… read more
Rylan Sharpe
Rylan Sharpe
IT Manager
Master\u0027s Degree
69 satisfied customers
Monday night my password ***** I don't remember it as
Monday night my password ***** I don't remember it as I have had it so long. I have tried to reset it and can not.… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I want to change my e-mail address back to my original address
I want to change my e-mail address back to my original address which [email protected] Yesterday when attempting to get into my mail, I was informed that I was giving an incorrect address. That is ri… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
Due to heavy traffic on my account, I have been notified to
Due to heavy traffic on my account, I have been notified to change my password. I have tried to change it 6 or 7 times but each time I am sent back to change it again. What do I do to get back into my… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Suspicious activity has been detected on this account. For
Suspicious activity has been detected on this account. For your protection we are blocking access to this username. I live in France and use AOL 9.0 VR My name is XXXXX XXXXX my password XXXXX XXXXX s… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
My email account was hacked yesterday so I went in to change
My email account was hacked yesterday so I went in to change my password XXXXX now can't sign in at all. I don't know if I wrote down my password XXXXX and now got locked out or what, but I can no lon… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
989 satisfied customers
I cannot get in to my AOL mail account. Earlier today I was
I cannot get in to my AOL mail account. Earlier today I was notified to change mypassword, then made to watch an advertisemen, did the whole password ***** ( as requested). That worked and I got in to… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
989 satisfied customers
i use to have an aol acct and signed up to facebook using that
i use to have an aol acct and signed up to facebook using that email and wanted to delete that facebook site but do not remember my aol email password XXXXX order for them to send me a new password XX… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
989 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x