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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 38194
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I am going overseas tomorrow. How do I access my emails from

Customer Question

I am going overseas tomorrow. How do I access my emails from overseas?
JA: Just to clarify, what email service provider are you using?
Customer: Mozilla Thunderbird
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser and phone
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Will you use your computer and/or your phone overseas?

Will you have Internet service overseas?
Please reply at the box below. Thank you,

Customer: replied 1 month ago.
email is bigpond windows xp I have a computer overseas and have an internet service overseas
Expert:  Viet - Email Tech replied 1 month ago.

Thank you. With internet access on any computer, you can go to the website bigpond.com and select the option WEBMAIL there, then sign in your bigpond email address with your email password, then you can access your bigpond email.

Do you remember your bigpond email account password?

Please reply at the box below to continue. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

Are you able to access your bigpond email account at the website bigpond.com on your current computer now?

www.bigpond.com

- If there is issue logging in your bigpond email account at the bigpond.com website, please let me know. I can help retrieving your bigpond email account password.

- Do you need anything else for now?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

Expert:  Viet - Email Tech replied 1 month ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

Hi,

How are you? It's been a few days. Do you still need help with your email issue and/or with any other computer question / issue?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,