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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Changed my phone number can't access my yahoo.account!

Customer Question

Changed my phone number can't access my yahoo.account!
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: tablet
JA: What troubleshooting have you tried?
Customer: I believe I have been locked out haven't been able to get email
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Need to change my phone #I know what the old number is ***** I no longer have the use.
Submitted: 1 month ago.
Category: Email
Expert:  Dustin replied 1 month ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 1 month ago.

Besides your tablet, is there any other device or computer that can still sign into your yahoo account?

Also, is it a regular yahoo account or an SBC or Rogers or AT&T yahoo?