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A few days ago I had an overhaul of my business computer.
A few days ago I had an overhaul of my business computer. Now I cannot log in to my personal gmail because of password ***** Please help! … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
All I know is that I cannot access my gmail account and all
Hi Pearl. All I know is that I cannot access my gmail account and all attempts to go through Google's recovery process have failed. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Cannot access my email address as have forgotten my new
Cannot access my email address***@******.*** as have forgotten my new password ***** I changed 3 months ago. Have entered my previous password ***** this just goes around and around in circles when as… read more
Pete
Pete
Engineer
Bachelor's Degree
2,955 satisfied customers
I have been trying to log into a gmail account that I
Hi Pearl, I have been trying to log into a gmail account that I created a few years ago and no matter what password, recovery email or other details i put in I just can't access it. Can you help me! … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I keep getting a message that Gmail doesn't recognize my
I keep getting a message that Gmail doesn't recognize my computer which is the same one I have using for Gmail since may 2014. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I am 81 years old and I don't understand much about this
Hi Pearl, I am 81 years old and I don't understand much about this stuff. My daughter is assisting me. I can't remember my password ***** an older gmail account.***@******.*** and I have just had her … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
TO HELP MY DAUGHTER RESET HER GMAIL ACCT. ON MY HOME PC.
I AM TRYING TO HELP MY DAUGHTER RESET HER GMAIL ACCT. ON MY HOME PC. … read more
Richard Freese
Richard Freese
Computer Security Officer
BSBA
25 satisfied customers
Jess, I have previously received email into my aapt account
I have previously received email into my aapt account and this transferred automatically to gmail. I recently changed to tpg from iiNet as my service provider and requested retention of my email address .. For the last few days, gmail has been unable to retrieve my email from aapt (iiNet). I cannot access my aapt email from a remote location - not recognising email user name or password ***** no facility to retrieve/change password. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't access my google account because I cancelled my aol
I can't access my google account because I cancelled my aol email and now have gmail and it keeps sending my verification to aol. How do I change over to gmail? … read more
Dustin
Dustin
Email Specialist
14,279 satisfied customers
My husband and I both have gmail. today when I tried to
my husband and I both have gmail. today when I tried to access my gmail, it sent me to his. … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I do not remember my password. Nothing your system suggests
I do not remember my password. Nothing your system suggests is working. I want to talk to a live human being that can help me. My phone number at work is(###) ###-#### My cell phone number is(###) ###… read more
Andrew Harris
Andrew Harris
Consultant
74 satisfied customers
Gmail. BUT having hard time placing time block on my 15 year
Gmail. BUT having hard time placing time block on my 15 year old son's desktop … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
My boyfriend was diagnosed with dementia and also had a
My boyfriend was diagnosed with dementia and also had a stroke. He wants to recover his old email, but I am unable to help him. I am his girlfriend Corrie King and my email is***@******.***. Please em… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I have a phone that my brother inlaw got it for his step son
I have a phone that my brother inlaw got it for his step son ***** ***** and never gave it to him. Put the phone a desk drawer to discharge. I have the phone number and email address . Trying not to r… read more
Dustin
Dustin
Email Specialist
14,279 satisfied customers
I forgot my password and can not recover it. Iv, have been
all of googles account recovery things and called numerous times to no avail … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My wife took over my Gmail, and I need it back for
My wife took over my Gmail, and I need it back for professional use - i am a physician. Need to speak to someone about this -- chat won't be sufficient. What is phone numbert to call/ … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I am continually receiving a pop-up on my PC that a Gmail
Hi Pearl !!! I am continually receiving a pop-up on my PC that a Gmail account:***@******.*** needs to be updated. However, that account was closed a couple of days ago. Can you possibly stop this pop… read more
Tim
Tim
Bachelors in Information Technology
401 satisfied customers
my password XXXXX Gmail will not get me into my email account.
my password XXXXX Gmail will not get me into my email account. please tell me what's wrong please..........… read more
Bryan
Bryan
835 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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