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Deleted an email by mistake 8/21/17/ can it be recovered? My…

Customer Question
Deleted an email by...

Deleted an email by mistake 8/21/17/ can it be recovered?

Technician's Assistant: Just to clarify, what email service provider are you using?

My service is AOL

Technician's Assistant: How long has this been going on with your Aol account? What troubleshooting have you tried?

Just once. not an expert on the computer.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just how to retrieve if possible.

Submitted: 11 months ago.Category: Email
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Answered in 4 minutes by:
9/9/2017
Email technician: Mr.Med, Other replied 11 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,301
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 11 months ago

1. Please go to AOL .com In the top right corner, click on the envelope icon to go to AOL Mail and then sign in to your AOL account.
2. Click on the Trash icon located on the left panel to open the Trash folder.

Can you see the email you deleted please?

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Email technician: Mr.Med, Other replied 11 months ago

Hi,

Do you still need help ?

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Email technician: Mr.Med, Other replied 11 months ago

hello,

Has everything worked out ? do you still need help please?

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