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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am sharing hotmail with another email account on windows

Customer Question

i am sharing hotmail with another email account on windows live mail and i cannot send and do not recieve messages from my hotmail account. it just shows up errors
JA: How long have you had this issue with your Hotmail account?
Customer: last email from hotmail was july 29
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: i access all ways i can still get my mail of of my iphone
JA: What troubleshooting have you tried?
Customer: none really im not very good with computers when they dont work just right
JA: Anything else you want the Email Expert to know before I connect you?
Customer: i dont think so
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,
I'm sorry about the issue. What are the error messages?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

Please stay with me on this page. Does your computer have Windows XP, Vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,