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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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How do I write & send e-mail message? I think its Microsoft.

Customer Question

how do I write & send e-mail message?
JA: Just to clarify, what email service provider are you using?
Customer: I think its Microsoft. I really liked the windows xp or 7 outlook. I am having difficulties with my 10
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: windows 10 mail. I cant seem to find outgoing email!
JA: What troubleshooting have you tried?
Customer: I've tried searching the computer.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: not that I can recall at the moment. I really don't care for the 10, but my daughter believed that I needed a new laptop, so being the sweetheart she is, she bought one for me. I'm 86 and my brain isn't cooperating!
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,
I'm sorry about the issue. Are you currently able to receive new email messages fine?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 month ago.
laptop, my server is Frontiernet.net
Expert:  Viet - Email Tech replied 1 month ago.

Are you currently able to receive new email messages fine?

Please type at the box below, then click on the Send button below to communicate with me. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,