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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Lost my mail account, No, web, Through mail from Lauch pad,

Customer Question

Lost my mail account
JA: Have you contacted anyone about your account?
Customer: No
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web
JA: What troubleshooting have you tried?
Customer: Through mail from Lauch pad
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Guess not
Submitted: 1 month ago.
Category: Email
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.