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Can't get an internet connection. Error Ac-3100, Error

Customer Question
Can't get an internet...

Can't get an internet connection. Error Ac-3100, Error 0X84008503

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

At&T, came out and checked my line and all is good

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Restarting and clearing cookies. Don't know what else to do

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not now

Submitted: 11 months ago.Category: Email
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Answered in 3 minutes by:
9/8/2017
Email technician: Dustin, Email Specialist replied 11 months ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,278
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Email technician: Dustin, Email Specialist replied 11 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

And is it your computer that cant connect to the internet, or is it another device?

And can any device connect to the internet at all?

Thank you for your reply,
Dustin S.
Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)

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Email technician: Dustin, Email Specialist replied 11 months ago

Hello again, I never heard back from you..
Ir you still need help, reply and we can continue working on this issue. If you no longer need help, still send a reply so that I can send you the refund link.

Thank you,

Dustin S

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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