Need Help With Email? Ask Your Email Questions Online
Hi, my name is ***** ***** I'll be assisting you today.
First, please check the following setting on Outlook on BOTH of your computers:
Click on the File tab at the top, and then click "Account Settings".
Next, select your email account and click Change.
Next, click More settings at the bottom-right and then click on Advanced tab at the top.
You should see a check box titled: Leave a copy of messages on the server. Is it checked or unchecked?
Please let me know; thank you.