Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I am unable to find my password for my Gmail could you help…

Customer Question
I am unable to...

I am unable to find my password ***** my Gmail could you help me

Technician's Assistant: How long have you had this issue with your Gmail account?

It's been approximately three weeks since I haven't been able to find my password ***** my Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I access my email through my phone and my tablet

Technician's Assistant: What troubleshooting have you tried?

I have tried everything in the book I've tried different passwords none of which are accepted

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

All I want to get is my password ***** my Gmail address

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
9/8/2017
Email technician: Martin, Network Engineer replied 11 months ago
Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 3,147
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Ask Your Own Email Question
Email technician: Martin, Network Engineer replied 11 months ago

Sorry to hear you're having trouble with your Gmail account.

May I connect with you remotely to troubleshoot the issue directly?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have not been able to get or sent e-mails on my MacBook
I have not been able to get or sent e-mails on my MacBook Pro for 2 weeks. I haven't received e-mails on my apple phone since oct. 2017 … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Pearl... My question concerns backup of my cell phone data
Second opinion] Hello, Pearl... My question concerns backup of my cell phone data to an email account with Google. I'm not sure the phone is backing up, and I'm calling to check that out. ...robert … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I wasn't given or can't find the password for my new gmail
I wasn't given or can't find the password ***** my new gmail account. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I haven't been on the site for a while and it seems like
Hi, I haven't been on the site for a while and it seems like I've been forgotten. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I want to start using my gmail account, but can't remember
I want to start using my gmail account, but can't remember my gmail address … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I opened a business account a couple of years ago but didn't
I opened a business account a couple of years ago but didn't use it to any great extent. I've move since then and don't have access to my old email and can't remember my gmail pass word. i want to sta… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have been having several issues with my gmail account
I have been having several issues with my gmail account since last week 10-6 when I attempted to change my password ***** complete a transaction of Redbox purchase to access my email online. I have ha… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
I have a new computer and had supposedly my google account
I have a new computer and had supposedly my google account and gmail account were transferred to this new computer. I can't get into any of my gmail, favorites, etc. I don't have a cell phone and don'… read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
Emails from GMail being sent in three different languages
Emails from GMail being sent in three different languages not English. Cannot read them!!! … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have just started yahoo and need to sync my address book,
I have just started yahoo and need to sync my address book … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Pearl! Everything was fine with my gmail until yesterday
Hi, Pearl! Everything was fine with my gmail until yesterday afternoon. Suddenly I got a message on my phone that said I needed to sign in to google. I tried signing in, but it would not accept my pas… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cannot access my email account-does not accept my name
I cannot access my email account-does not accept my name and/or password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I haven't used in awhile and I'm using another name. I've
I haven't used***@******.*** in awhile and I'm using another name. I've had***@******.*** for three/ four years and need this account. How can I do this please. If you need my telephone to send me a t… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I'm losing my mind! Right now I'm having problems with
I've tried 50 times to renew a password ***** I can get in but I can't recall a date for when I set-up Gmail and htat's as far aas I can get.....doesn't like my answer … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I can't get into my email... first off the password is not
I can't get into my email... first off the password ***** ***** accepted, secondly my husband's gmail address appears.... … read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
99 satisfied customers
I am unable to access my gmail account over a week now.i
i am unable to access my gmail account over a week now.i changed my password ***** in my gmail account ,and to all intents it accepted it,until when i logged out and tried to enter it it was rejected.… read more
Bruce Wilner
Bruce Wilner
Master of Engineering
30 satisfied customers
I've forgotten my password to get into my email address.
I've forgotten my password ***** get into my email address. It's been going on for months. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I can't remember my password and the phone number I
I can't remember my password ***** the phone number I registered with is different and I don't have a recovery email so how can I change my password. I haven't been able to get or read any of my email… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x