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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Trying to setup email in Microsoft Outlook. I have the

Customer Question

Trying to setup email in Microsoft Outlook. I have the Outlook setup screen up at present but I get errors in both sending and receiving. I have the incoming set as pop3.verizon.net - port 995 and the outgoing set as smtp.verizon.net - port 587.
JA: How long has this been an issue?
Customer: I'm setting up this email on a new computer running Windows 7.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On a PC using Microsoft Outlook
JA: What troubleshooting have you tried?
Customer: Your the first. I used the old settings I'm familiar with but am getting error message on both send and receive server
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No and I thank you for any assistance you can give me.
Submitted: 1 month ago.
Category: Email
Expert:  Jason Jones replied 1 month ago.

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Which errors do you get when you attempt to send or receive?

I will be standing by, looking forward to your response.
Thank you,
Jason

Customer: replied 1 month ago.
Thanks, ***** ***** it out for myself. Just needed the correct ports and encryption type.
Ben
Expert:  Jason Jones replied 1 month ago.

I am glad to hear that. Is there something else that I can help with?