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When I log into Google and go the mail, I only get a message…

Customer Question
When I log into...

When I log into Google and go the mail, I only get a message to set up n account. I already have an account

Technician's Assistant: Have you contacted anyone about your account?

Just google and got this address

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Laptop

Technician's Assistant: What troubleshooting have you tried?

I don't know what to try

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Our Ipod also is getting a comment that says :google play services has sopped

Submitted: 11 months ago.Category: Email
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Answered in 1 minute by:
9/7/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 11 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,168
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 11 months ago

What's the make / model of your computer?

Please reply at the box below. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 11 months ago

Have you tried to sign out at the google / gmail website, then sign back in?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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Category: Email
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