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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I lost the icon for Windows live mail 2012 off my laptop how

Customer Question

I lost the icon for Windows live mail 2012 off my laptop how do I get it back?
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Dell Windows 7 home
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I have Shaw Mail thru cable WiFi and my laptop is wireless from the main desktop computer
JA: What troubleshooting have you tried?
Customer: got windows live mail but it's the outlook live mail but I can't get the mail icon on the laptop desk-top
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I just need the mail 2012 icon on my laptop
Submitted: 1 month ago.
Category: Email
Expert:  Bryan replied 1 month ago.

Hi, my name is ***** ***** I'll be assisting you today.

When did the Windows Live Mail icon first go missing from your screen?

Please reply at the box below. Thank you,

Expert:  Josh replied 7 days ago.

Hi,

Can I connect to your computer to fix the issue?