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I lost the icon for Windows live mail 2012 off my laptop how…

Customer Question
I lost the icon...

I lost the icon for Windows live mail 2012 off my laptop how do I get it back?

Technician's Assistant: Just to clarify, what's the make and model of your laptop, and what operating system are you running?

Dell Windows 7 home

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I have Shaw Mail thru cable WiFi and my laptop is wireless from the main desktop computer

Technician's Assistant: What troubleshooting have you tried?

Got windows live mail but it's the outlook live mail but I can't get the mail icon on the laptop desk-top

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need the mail 2012 icon on my laptop

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
9/7/2017
Email technician: Bryan, Computer Support Specialist replied 1 year ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi, my name is ***** ***** I'll be assisting you today.

When did the Windows Live Mail icon first go missing from your screen?

Please reply at the box below. Thank you,

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Email technician: Josh, Computer Enthusiast replied 11 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,660
Experience: Email expert with over 5 years experience
Verified

Hi,

Can I connect to your computer to fix the issue?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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