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Iam locked out i want to get in my gmail account, since weds…

Customer Question
Iam locked out i...

Iam locked out i want to get in my gmail account

Technician's Assistant: How long have you had this issue with your Gmail account?

Since weds yesterday

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On the web

Technician's Assistant: What troubleshooting have you tried?

Gmail.com and***@******.***

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Weds morning it ask for my pass code

Submitted: 11 months ago.Category: Email
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Answered in 22 minutes by:
9/7/2017
Email technician: Isaac Franklin, Support Technician replied 11 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 2,010
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Isaac Franklin, Support Technician replied 11 months ago

What browser are you using? firefox/chrome/safari/internet explorer/edge?

Dark blue e is for edge on the taskbar. Light blue e is internet explorer on 10.

Firefox is a blue globe with an orange fox on it and Chrome is a red/green/yellow/blue circle.

Did you try the reset password *****?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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